The screenshot speaks for itself, I think. This is in Firefox on a Mac. Not sure why the window of the video is so small.
This isn’t just the cutting off of the main text (which can be revealed by clicking the little arrow) but the fact that you can only see half of the “Next” button.
Usually that’s related to the zoom level set in the display or browse settings. Have you checked to make sure both of those are 100% or smaller?
It’s at 100% (and Safari has the same problem).
no that is zoomed in - guaranteed
Nope. That’s after hitting CMD-0.
It actually improves when you zoom in. I can see that the button is labeled “Continue,” for instance.
Note the “150%” in the second image.
I’m not a Mac guy, so I’m not sure. Does CMD-0 reset the zoom level of the display, or just the browser? I ask because my work laptop display has a default zoom > 100%, and resetting the browser zoom level doesn’t impact that.
Just the browser. I am not even sure how to change “the zoom level of the display,” or just what that means. You mean for accessibility purposes?
Edit: Huh, yeah, you can do that. Interesting. No, this feature is not on. Zoom in and out on what’s onscreen on Mac - Apple Support
Rats. Those are usually the two things I get messed up when I can’t see something in the training videos.
Donovan, any other ideas? I’m not seeing this on my machine, but I was a bit hesitant to try YPT specifically.
Interesting. You made another suggestion for someone else having the same problem; I’ll try it tomorrow. Also a third browser. YTP Training Website Video Issue - #5 by CharleyHamilton
Fair point. Generally that’s been not starting or not visible at all for me, though, when I had plugin issues. I hadn’t thought of it this round.
I think ultimately it will come down to window size and scale within that window.
No, I think what they are getting at is on modern, high resolution displays, the OS will make things larger so they don’t look tiny (both Mac and Windows does this).
In windows they call this scale. On a Mac that allows the windows and icons to still be the same visual size, but higher density of details / resolution.
From what I see on googling, it is “System Preferences > Displays. Hold the Option key and click “Scaled”. Choose from one of the options that suits you.”
Yeah I sent this in to the degree I could - on the Sight setup they have Height and Width each set to 100% which I think is causing a conflict and on some screens a scroll bar does not appear
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