Cannot add NYLT and ILST training for one scout on my.scouting.org

Hi ,
I tried to add scouts who have completed the ILST and NYLT earlier on Training. of my.scouting.org, all can be added except one scout. His record does not show up the updates and do not have the certificates while others are done.

His BSA ID is 137158128.
Kindly advise.

@KittyTam

I don’t see anything wrong with his registration but our visibility is limited. I recommend you contact your council.

I see, ok, noted, will do.
thank you

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