Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
BOY SCOUTS OF AMERICA

Scouting Forums

Cannot delete scout when logged in with account that is integrated with google

I’ve accidently added a new scout, but it turns out that he had been a scout before and should be handled as a transfer.

I tried to delete, under profile for the scout. It asks for my password.

I log in with my google account.

My google account password doesn’t work. Not does any other password I remember using.

Password recovery doesn’t work, since my account is linked with google.

I’m going to look into whether another leader can delete.

This is a known issue. The workaround is to log in to my.scouting.org, click on your avatar and select My Account. Change your login to BSA Credentials. Log in to Scoutbook, delete the account then go back to my.scouting.org and change your login back to Google.

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.