Cannot enter or edit data on Scout Page (Error Message)

My Scouting Tools
21

yes, they are on my roster which is how I went and checked each of them

22

When I click on the names of the 3 scouts and ask to “edit profile”, via my.scouting.org I get the API error message or the page never loads. It only happens for 3 out of 36 Scouts on my roster

23

@MarkCorbett - this might be a stretch… but perhaps reset your unit admin role in scoutbook from the roster there > your name in the leader section > positions > click on unit admin > click update

24

On the my.scouting.org the system says I don’t have the “necessary permissions to access the resource”

25

I already did the update you suggested based upon input from Donovan McNeil

26

@MarkCorbett - I can set up a screenshare if you wish

27

Give me a minute to get my screens ready to save time.

28

I am ready when you are. How do we proceed?

29

I have remoted in and observed the API error noted on both IA and MYST. I logged in as myself and things function normally. We even ran an incognito window and same API error.

30

Here are the BSA # of the 3 Scouts where I am unable to update data or add training.
BSA# 133435097
BSA# 128300187
BSA# 133435206

This is the case for IA and my.scoutimng.org.

Thank you!

31

What is the API or can you get a cURL

32

I just did a screen share exercise with Stephen. Not sure what you mean by API, but the URLKS were confirmed

33

@DonovanMcNeil - the points of failure are:

In IA select a scout. Enter swim classification enter date then click save changes

In MYST training manager select program, training enter date for chosen person, click add person then in the child window click apply and that presents the api error there

34

Developers were able to get a cURL on the issue

1 Like