Scoutbook randomly moved an established Tiger Scout to the Lion Den now we cannot move the scout back. This move was not done by a leader. When I try to change him back to Tiger, I get an error message that he’s already in the Tiger den (even though every part of Scoutbook shows him in Lions). I went to see if I could enter a Tiger rank advancement for him, but it gives an error message that he’s not eligible because he’s not in that den. Help!
@ElizabethKerlin what is the BSA #? have you gone to scoutbook.scouting.org > unit > that scout > membership to see if there are 2 den memberships?
@DonovanMcNeil #42 only one den membership I can see. Thanks!
#42? that is not a BSA #. on the Scouts Profile Page a BSA # will be listed. And you as a Den Admin, I am not sure you would be able to pull in a scout to your den, a Pack Admin might need to do it.
The member ID? 140450037
@ElizabethKerlin it looks like various Pack Admins are moving the scout around - I would talk to one of them to put the scout in the correct Den
Can you tell who? Everyone has said they didn’t move him.
who did it is not relevant - they just need to move the scout back
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