Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I’m a Cubmaster and Bear Den Leader. One of our new Bear scouts has earned some adventures but I am unable to enter adventures for them. Whenever I go to quick entry from the Den page the scout doesn’t show up in the list. This scout had a sibling join another den at the same time and they have recorded adventures seemingly without issue.
@NickoBSA - I gather the scout is in your bear den listing ? First check the membership section for that scout in scoutbook > their page > membership., If there are two current active listings, you can end the one that is not your den but says Youth member.
Here is a snip of their membership page. If I try to reassign to the bear den, the bear den is not listed, seeming to indicate to me that they are correctly placed in the den.
I’ve been digging around in the scouts information and the only odditiy I’ve found thus far is that in the connections menu I’m listed twice. In the past I had two scoutbook accounts and was able to get that cleared up (thanks to the Forums!) but for all other scouts in the system I only show as a connection once.
It looks like there is a bug in Scoutbook when moving a Scout to a den by using +Add Position. They are going to fix this Scout for you and hopefully find the root cause and develop a fix relatively quickly.
The preferred way to move a Scout into a den is by going to the Den roster page then using the Reassign Scout button. This ends the position in the old den (or no den) then creates a new position in the new den in one step.