Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I’m hoping I can find some help quick. We had five AOL scouts this year. I added their adventures in Scoutbook plus and everything work fine for 4 our of the 5. I cannot for the life of me figure out why I cannot apply it to the last scout. In fact, it looks like the rank for the last two years hadn’t been updated, even though when I pull up is adventures, he has older bear and webelo adventures listed. So I went through and recreated and assigned those ranks. It’s weird because the other scouts in his den all have the ranks. I would have assigned Rank as a den each year (this is my seventh year as committee chair). The Troop he’s been participating with want to get him transferred so he can get credit for his activities this month. But I don’t want to transfer him with an issue or without his AOL rank. I see his AOL adventures marked on his completed list, but they don’t show up as completions towards his rank.
I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)