Can't create parent account

When I try to add a parent, I get the following error message:

Email: Only adult Scouters can be invited. A youth Scout was found with this email address in Scoutbook.

This is the parent’s email address.

Thanks!

Erin,

To fix this, you need to send an e-mail to scoutbook.support@scouting.org with the e-mail address that needs to be removed from the Scout.

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