Can't enter advancements for one Scout in Scoutbook Plus

Scoutbook Using Scoutbook & Scoutbook Plus
1

I am a Cubmaster and I can update all of my Scouts except for one. Regardless of what advancement I try to enter for her I get the same error message:

“HTTP GET on resource
‘https://coreapipd.netbsa.org:443/api/advancements/users/13660129/ranks/8’
failed: not found (404)”

All other Scouts in the Pack update successfully.

2

@AlexanderKostera try going to that one scout > the rank they are working on > flip to old version then back to new version - that has solved for some users

3

Hi Donovan! We spoke on screenshared session before. My secondary topic was on this thread’s issue as well. I have a Scout with no rank, and I cannot sign off anything he’s done. I get the error shown on the attached screenshot.

Screenshot_20240612_155242_Chrome
Screenshot_20240612_155242_Chrome1080×2316 180 KB

His member number is 140926560.

4

it is not the earned rank @CalebChristopherson it is the rank they are working on to try the above

5

There is no other version.
See:

Screenshot_20240612_180327_Chrome
Screenshot_20240612_180327_Chrome1080×2316 185 KB

6

The page before that should be the rank page.

7

@CalebChristopherson On the Webelos rank page.

8

@CalebChristopherson

image
image397×621 37.2 KB

9

@Stephen_Hornak @JenniferOlinger @jacobfetzer

Ugh I see, so, literally the version of the RANK, not version of the adventure. :confounded:

Thank you!

10

That did it, thank you so much!

I have to say - the forums are the best part of the Scoutbook experience!