Problem updating advancements

[StaceyWitsman]

My pack is new to using scoutbook and each time anyone (Cubmaster, admin, parent) tries to update advancements it redirects us back to our dashboard.

Example: went to a scout working on Webelos rank, attempted to click on First Responder to mark off completed achievements and it redirects me before it even opens to First Responder.

[jacobfetzer]

Check that scout’s membership. Do you have more than one entry under current membership?

[JenniferOlinger]

Also, are your Cub Scouts assigned to dens in Scoutbook? Scoutbook uses the den to tell which set of requirements a Cub Scout should be working on.

[Stephen_Hornak]

@StaceyWitsman - if you wish i can do a screen share I can set one up to take a look. Please email shornak@bloomberg.net and we can give it a try.

[StaceyWitsman]

Thank you!!! That’s was the problem, I didn’t have the dens set yet.