I am a charter rep form Troop 344 in Muskingum Valley Council# 467. I am having trouble getting an Adult, ID#211633, approved for renewal. He paid a week ago and money has already be charged to his account. The Roster in my.scouting.org is showing that he has paid but I can’t approve him or disaprove for that fact. His YPT doesn’t expire till October 2025. His renewal is due by the end of to day and I have called council and tried to follow their instructions. Any help or guidence would be greatful. Thank you.
That is a bad ID number. Please post the correct BSA Member ID and we will investigate.
14733978
Sorry I copied the order id number.
His renewal says submitted. You will need to contact your Council as I suspect the system did not update once the payment was processed.
Thank you for you quick response. I will contact them again in the morning when they open and see if they can give me more guidiance to resolve this issue.
I had it take 7-8 days before it was reflected as paid for renewals. I did 3 as tests and the money was taken out in 12-24 hours but was in the unpaid state for quite some time. Like @edavignon says, your council is your best bet.
Mine has been paid since 9/20 but still stuck in submitted. There is an open ticket but no resolution yet.
1 Like
