Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
Have a new adult leader (registered about a week ago) in his profile the country, state, phone type and country are showing as numbers. They are showing correctly in my.scouting. Additionally we are trying to add him to the rooster for an event but cannot (unable to find him by name or BSA #).