We chartered and the troop 222 Inland Northwest Council, Mountain Lakes District. The troop has not yet shown up in scoutbook. My council says its a national issue. it has been entered then disappeared. it has been more than a month no resolve. I need to enter advancements and record activities, send communication via scoutbook.
@JustinGodbehere - i am not certain that I understand the post. Was the troop in scoutbook prior ? Or is this a new unit ? Perhaps you can post your bsa id number.
Thats is the issue, it is a new charter. council has statees they have submitted it and it disappeared. I was told there is a new registrar system this year that wasn’t tested at national and our charter disappeared after submitted. It there a number for tech support?
Your council can turn in a national ticket @JustinGodbehere
It has issues a ticket three weeks ago with no resolve thats why I am asking for
Some Tech support or Number for national. Without the charter, i cant enter advancements, purchase awards, look up merit badge councilors or register for scouting events including scout camp. Please help get me get a contact number.
There is no support phone number for volunteers. This must be driven by your Council staff.
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