Child Missing From my.Scouting TRANSFER / MULTIPLE APPLICATIONS

My Scouting Tools
1

Hello, I am looking to assign my son to another unit using the transfer/multiple applications screen. I have five scouts in my house - four show but he does not. His name does not appear to initiate the transfer.

My ID is 129448953.
His ID is 129448939.

I see him in scoutbook and am listed as he father but I can’t see his name in the my.scouting screen to add an additional troop.

Any ideas?

2

Scout should appear under my.scouting.org > My Applications with our runnin(colors) login. Scout is connected there. Do they??

3

@AaronAkins I will send you an image in a private message - watch the top right Avatar for a green circle

4

Can the NEW unit do it?

5

They usually need a bit more info than the parent. I think needed date of birth and address as well as the BSA ID.

6

@Matt.Johnson perhaps I have a little more insight - but thanks

7

Ok. I was just pointing out when we transferred a Webelos in we needed a bit more. When a parent did it, they obviously had full control.

8

Our Cub Pack 25 has a youth where M’s BSA ID is 14894629. He does not appear in Internet Advancement for any advancements. Pack Admins and M’s father with BSA Member ID 14887275, SB User ID 12983752 have not been able to change his Scoutbook Name from (removed by Moderator) to (removed by Moderator)

Our Council reply was " : I would recommend making sure M’s information is 100% correct on the Scoutbook account. For example, it currently shows [nickname] instead of [firstname], small variations like this can prevent the two profiles from syncing as the system does not know they are the same."

How best is the Scoutbook account updated per Council recommendation. All interested parties are not able to make a name change.

9

@StephenCoates there were 2 instances of that scout - I merged them - please check now

10

Email just sent has snip images from Scoutbook before “merge” of two instances. and current Internet Advancement roster with no (name removed by Moderator) ID 14894629

11

Snip images exceeded size per " We’re sorry, but your email message to [“incoming+b5f80c8ed6bc2272fe240d94b5be5079@scouting.discoursemail.com”] (titled Re: [Scouting Forums] [My Scouting Tools] Child Missing From my.Scouti ng TRANSFER / MULTIPLE APPLICATIONS) didn’t work.

Reason:

Body is limited to 64000 characters; you entered 165553."

12

@StephenCoates do you have a minute for a screenshare so I can see something?

13

yes now is good time

14

I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)