Hello. Please help. We have emailed support on this with no response. I know it is a busy time with scouts starting up. We have 5 boys who were in a cub scout pack using scoutbook. The scout master of that troop ended their membership in scoutbook without adding me (admin of boy scout troop) as a connection. The boys disappeared from the cubscout scoutbook and I can not add them to our boyscout scoutbook. I have all their info (BSA number, name, birthday, etc) but it still does not recognize these boys as existing on scoutbook.
Is there any other way to get these boys into our troop? I have read that I need to email support which it did. Is there a phone number I can call?
Thanks for any help.