Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I’m assisting our COR in accepting a new adult application. He’s done this many times before, so I’m confident he knows the process. He provided this update: “I do see her as paid and ready to accept. I am able to accept her, but am unable to assign her a position within the pack, that option is grayed out, and she therefore is not accepted.”
If that’s the case, they’re probably back to what Matt suggested: probably need to call counsel to get clarification and/or submit a MemberCare ticket to national.
Thank you all for the lively discussion. Our COR has approved a number of adult applications lately, so I suspect it’s not a user issue. Could be, though! His MID is 119279547.