I have a parent trying to do an online transfer their Cub Scout into our Pack from a different council. In my.scouting.org, the parent received the error stating it can’t be done because he is ‘under 18’. I believe the parent set up the my.scouting.org account with his son’s birthday and not the adult birthday.
Is there a way to update the my.scounting.org account with the correct adult birthday? The parent and current council stated they are unable to change online.
- Or does the parent need to create a new my.scouting.org account?
- Can the same email address be used in the new my.scouting.org account?
- Should the old mailing address be used in FL or the new mailing address in GA (to assist with syncing and transferring)?
- How do I link the adult to his scout in my.scouting.org so the adult can do an online transfer and pay the recharter fee? (FL council recharters in Feb, GA council recharters in Jan)
[We are a Pack with a large military population and I expect this to happen again with incoming/outgoing families year round.]
Thank you!
