Council Advancement Reports not working

My Scouting Tools
1

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Thank you!)

I am a council advancement chair, and registered as such (4610444) in Chester County Council (539). Monthly I download and distribute advancement reports to council and district advancement team members. Today, when I run any of the advancement reports (Cub, Scouts BSA, Venturing, Sea Scout) all I get is a blank browser tab. I am running Windows 11 Pro on a laptop using Firefox and Chrome. I have tried clearing the cache, refreshing the page, rebooting, various date ranges, changing browsers, changing computers. I can run other reports and council/district/unit rosters successfully.

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@ThomasStalnaker - as that is a my.scouting.org report your council will need to report this via a member care ticket.

3

That’s unfortunate. They’ve been unwilling in the past to do this. I will try again.

4

@DavidParker7 - there is nobody from the my.scouting team on the forums and they only take reports of issues from council staff.

5

I would skip DEs - talk to registrars or SE staff.

6

A tip we always pass on is to create the subject and body of what you want them to enter. That way, it can be a simple copy/paste for them.