Cross Overs moved to Scouts Scoutbook before arrow of light awarded

Scoutbook Using Scoutbook
1

We have some Scouts that have been moved to the Troop site before getting the Arrow of Light Awarded. And i do not see where i can award(BoyScout Troop access and not Pack access in Scoutbook). Neither me or the Pack can award. How does the Scout get their award?

Thanks

2

The answer depends:

If the Scouts are officially registered with the troop, then the pack will need to go through the local council to get the advancement records fixed.

If the Scouts are officially registered with the pack, but they have unofficially been moved to the troop in Scoutbook, then you should be able to change their membership back to their den in Scoutbook on each Scout’s Membership page.

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thanks

Scouts are in the troop and i sent to the Pack for them to followup

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