Deleted An Entire Den In Scoutbook Plus

I am having trouble with scoutbook plus again. I put one kid in the tigers den, then deleted her. Now all of the kids in the tiger den disappeared and are no longer on the roster. What can I do to get them all back? And what can I do to prevent this from happening again? It seems every time I try to delete a kid from a den, the whole den disappears.

@CharlotteRodriguez1 - can you outline the steps you are taking that result in this issue.

Yes give me a few minutes and I’ll try to screen shot. And I mis typed. It is the wolves den that has disappeared from Pack 38

@CharlotteRodriguez1 please do not post images with Scouts names. Looking at Database the membership database has 2 more Scouts than Scoutbook and that is all - with a Pack that large it is hard to isolate who it is - we can force all scouts back to Scoutbook.

If a Scout has no Den they will appear Out of Den

Oh sorry, didn’t think about not posting names. So I see the scouts are back and unassigned. Before I mess anything else up, am I adding them the correct way? I hit the 3 little lines and hit add den? The wolf den is not an option, so do I need to add a den first? Last time they all just magically appeared back in their spots. I don’t want to be messing with it on my end if someone else is working on it on your end. Thanks!

@CharlotteRodriguez1 yes - and I am 99% sure they did not disappear - they just went to unassigned - which is the correct behavior

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