Entire Den dissappeared from Scoutbook/IA

Hi all, I need help.

Last month I had an entire den disappear from scoutbook and IA, including my son.

I try to initiate a transfer back into the unit, but system says that youth is already in our roster. but I cant see them in any way.

Their IDs:
14416635
14416952
14416931
140636441
14416715
14418740
14416863
14433522

(they do show in the roster in my.scouting.org)

@CarlosRobledo taking a sample of 3 scouts - it looks like you moved them out on 12/10/24 - I will resync them - will take 24 hours to come back and they will come back NOT in den and will need to be placed back in dens.

1 Like

Thank you! Iā€™m willing to accept I misplaced a finger somewhere. Glad it was not more serious.

Thank you!

Donovan, I can see them all now except 140636441 would you be able to double check that one?

I requested a position sync on this one. Just FYI: the registration expiration date is: 10/31/2024, so this Scout will be outside of the grace period fairly soon.

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