So I’m not sure if these are totally related, but it seems to me they could be. We have had a den that when you’re in the pack list says scouts: 7 but when you click on the den and look at the members, there are 6 and that screen says leaders: 2 adults: 6. When I went to promote all the dens last weekend, the den that showed 7 on the main page took the den leader and moved him as a scout, which totally screwed everything up. We finally got him back into a leader role, with help from our council’s registrar, but it bugs us now that it still shows scouts:7 on the main page and leaders: 2 scouts: 6 for the den details. We are worried that there is something messed up fundamentally with this count being off that caused the problem of moving the adult to a youth position. Any ideas?
One of the scouts has 2 SB memberships in the den?
No, I have one more in the count on the main page then I have actually in the den.
Try clicking the refresh circle within Scoutbook.
No change. This has been like this for 2 years at least.
It is something to do with that leader’s account. If I move him out of the den, the counts are right. For some reason it’s counting him as a scout on the front dashboard, but once you’re in the den, it shows him as a leader and the correct scout count.
What’s their member number (no names)?
I’m curious to hear what the resolution is on this. I have assistant scoutmasters assigned to each patrol. For the first patrol in the troop page list, the total number of scouts (6) appears to include the ASM. Once I click on that patrol and enter the patrol view, it shows a count of 5 scouts and 1 adult leader. The overall count for our other patrol doesn’t include the adult leader.
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