Den Leader keeps losing access privileges

One of my Den Leaders, (Admin removed name - do not post names - we just need BSA #) , BSA # 137402379 with UID 12051550 keeps losing privileges to access his den. Each time I reset his access it only last for about two days then locks him out again. He says he keeps getting an error message that there is another user with the same email.

@CharlesBoyd1 we will look at this

@CharlesBoyd1 OK they have 2 accounts - they need to be using the Goggle Log in Button to get in - not the user name

Thank you I will let him know.

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