I have one… we are trying to correct, but I believe emails are messing things up.
This is his valid account with his trainings and ASM role. It has a ‘pack’ email associated to it in Scoutbook and a ‘bsa’ email associated to it in my.scouting.
If he tries to change the ‘pack’ email in Scoutbook to the ‘bsa’ email, it says the ‘bsa’ email is already in use.
He wants the ‘bsa’ email to be the correct email.
it has the same ‘bsa’ email above for scoutbook. He cannot connect to this one as there is no username associated to it to change the ‘bsa’ email to something else.
We believe it was previously merged, but did not seem to fully get corrected.
He needs nothing in UserID:1483734, and it can be deleted (or whatever is done to be removed).