Duplicate parent accounts need merged

Scoutbook Scoutbook Bugs
1

The following parent accounts are duplicates which need merged, and which the parent was unable to merge themselves.

14931099 / 140166330 - the first ID uses his “goes by” name, the second uses his legal name. YPT and preferred e-mail are also attached to the second ID.

133190894 / 14134292 - The first ID has his legal name, and the second has his “goes by” name, causing a “does not match” error when attempting to merge. Committee membership and YPT are attached to the second ID, but the first ID uses the login credentials he prefers.

Thank you in advance for your help!

2

@GwendyDarling
14931099 has the parent relationships - on other MID the registration is not complete so check on that - I recommend that They contact your local council and ask them to use the Registrar Tools to look up the children. When they look up the children, they want to check children’s “User Relationship” and make sure that children are connected to parent with Only the correct BSA member ID number that they can log into -= accounts are merged

14134292 - needs to have council switch Parent relationships to this MID - these are fixed