Duplicate SB Accounts

Scoutbook Scoutbook Bugs
1

I currently have three accounts that show up on the roster of our troop and I wanted to see if I could remove all but one of the accounts. I know the user name for two of the accounts but not the third one.

My BSA Account # is: 13456492

User name for account I want to keep: (removed by Moderator)
SB ID # for the account I want to keep: 11447295

User name for account I want to delete: (removed by Moderator)
SB ID # for the account I want to delete: 10433015

I don’t know what the information is on the third account but want to delete it.

Thanks

2

@AndrewJamison this is fixed

3

It appears one account was removed, thank you, but there is still another showing up when I try to RSVP to events.

4

the fake one is saved to the event - admins in your unit would need to clear that out. The user is gone - kind of a shadow in the event

5

Dang I just found 2 more - let me see

6

@AndrewJamison try know

7

Yep, that took care of it. Thank you.

I have another issue, when I go to send a message, I only see the leaders and my scouts as available recipients. I do not see the other scouts in the troop or their parents. Is that something our admin needs to give me permission to access?

8

It is all based on connections you have to have at least VIEW PROFILE to a scout to see their parents- and only scouts with accounts show

9

Ok, i’ll check with our Admin.

Thank you!

10

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