Duplicate user ID's

Scoutbook Scoutbook Bugs
1

I have several scouts that keep reappearing. I have had no luck at council level resolving this. I can end their membership but they just reappear later on. See list below. Is this something I can fix?

BSA ID 133302874
USER ID 11786425 & 2338366

BSA ID 133303809
USER ID 11786429 & 2338385
BSA ID 133302799
USER ID 11786424 & 2338381

BSA ID 134428301
USER ID 11786431 & 2338392

BSA ID 133303169
USER ID 11786428 & 2338387

BSA ID 122539998
AGED OUT KEEPS SHOWING UP TO ASSIGN PATROL

2

@PhilipVerdecchia OK before this is fixed - please download a Scout History report for Every User (so 2 per Scout) - when we merge them after you report back the merge saves partials from the primary user not both - We will use the scout that looks most complete - but with the history reports at least you have a back up

3

@PhilipVerdecchia The last Scout is registered as a Unit Participant in the Troop - so they should be in SB on the Roster and that is correct - if they are no longer a participant talk to council

4

Only the 23383## have any data in them. That said I have downloaded the backups.

Plus one more
BSA ID 133302963
UserID 2332747 & 11786426

Thanks in advance

5

All these are fixed @PhilipVerdecchia

6

Now they show up twice with the same info. Tried clearing cache and reloading. ???
image

7

Check their membership. If they have two current memberships in the same patrol, put an end date on one.

8

Looks like this is now fixed. Thanks for the great support. 5 stars from me.

9

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