Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I have a Scouts account associated with our Troop. We wanted to invite him to view his own account. His father tried to invite him through the youth’s email. That’s when we discovered that the youth had created his own account with that email. The duplicate account has no advancements and is not associated with his BSA member ID.
The popup from Scoutbook says that in order for his parent to invite him to connect with the email, the scout will need to “remove” his account.
I searched how to do this so I can instruct the parent/scout. However, there are no instructions that I can find.
I have a Scouts account associated with our Troop. We wanted to invite him to view his own account. His father tried to invite him through the youth’s email. That’s when we discovered that the youth had created his own account with that email. The duplicate account has no advancements and is not associated with his BSA member ID.
The popup from Scoutbook says that in order for his parent to invite him to connect with the email, the scout will need to “remove” his account.
I searched how to do this so I can instruct the parent/scout. However, there are no instructions that I can find.
Thanks for any help.
I previously posted this question, but did not have notifications turned on, so the topic got closed. Can you help me?