Eagle Scout Rank Application Report - Source of Phone Number?

Do we know where the Scoutbook Eagle Scout Rank Application Report sources the Scout’s phone number from for the “Telephone (including area code)” field?

We’ve been running this report recently, and we’re seeing the phone number field being populated with an out of date and deleted phone number that we cannot find on the Scout’s profile or either of the parent’s profiles in Scoutbook or in my.Scouting?

We know we can edit the PDF to correct it, but curious where this out of date phone number is being sourced from.

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@bryanscouting Please provide the Scout’s member ID number, and we will try to find out.

(No names, please)

@bryanscouting I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

@bryanscouting - i just ran one on a life scout and it pulled the first number listed in the youth profile on scoutbook+ along with the youth email as presented in that same profile page.

Hey Donovan,

The screenshot was for illustrative purposes only, that’s not the real number.

I’m running the ESRA out of Scoutbook for a Scout in my troop, I’m the Troop Admin and Scoutmaster for Troop 98 here in DC.

I’m running the ESRA application report for this Scout:
SB User ID: 33077
Member ID:129508599

The out of date / mystery phone number ends in -3371

/bryan/

@bryanscouting can we setup a quick screenshare with you (if you are key 3 of same unit) or the parents to see one thing?

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