Email problem

so its been several months since the last time I tried to get this fixed
Scouting forums is still using an email I am trying to phase out of

Scoutbook has the correct one
My.scouting.org has the correct email

and tbh after today I will no longer have access to that email address so its time to figure out why it wont shift

previous thread

some of the issues in that thread were resolved but the overall problem remains unchanged

also have been through the email chain to try to fix this once before only to get nowhere