Error in Total Liabilities

We had a past scout that had a balance in legacy Scoutbook. When migrated to SB Plus the scout’s balance was administratively “zeroed out”. However, our total liability is still registering as if that balance was owed to scout. She has a zero balance but liability was not adjusted accordingly. How to address this? If I delete the record the balance will still be incorrect. Help please and thank you.

I thought SB/SB+ used double-entry accounting, although I could easily be wrong since we track accounting externally to SB/SB+. Was a matching credit to the unit entered for the administrative offset eliminating the amount owed on the scout’s record?

Thanks for the reply. My experience is that SB+ does not use doubly-entry…an adjustment to an individual account automatically adjusts the Troop assets/liabilities. However, your suggestion just might be a workaround I need. Thank you for the idea.

@JonathanDavito - a unit transaction would be needed to adjust that amount. I had to do the same to match the bank account