I have looked at several Scouts in two of my units tonight who questioned not being awarded a merit badge that they thought was complete. Each time I went into Scoutbook and selected the Scout, then scrolled down the Scout’s Merit Badges, and then selected the MB in question. Every Scout showed the same error message: Whoops! We encountered an error trying to process your request.
Please go to https://discussions.scouting.org/c/scoutbook/bugs to report this issue.
It did not matter which unit, which Scout, or which MB.