Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
It looks like it’s working when I tested it just now (Chrome & Firefox under Win10). Can you post the browser(s) you tried (in case it’s relevant)? Also, have you tried from a private browsing/incognito window? Sometimes browser plugins interfere with the site and incognito/private browsing (generally) disables plugins.
If you’ve tried all of that already, you could post your BSA ID number so the folks from SUAC can look into it.