Error when turning off Scout Life subscription

While working on my Pack’s recharter, I was trying to update Scout Life subscription for a couple of scouts. When I click on the button for Scout Life, I get an error at the top that says “Missing JWT Token”.

Please assist in allowing this update.
Thank you

I’m asking the developers about this

Are you trying to remove it for someone who had prepaid for 2023? Could you provide the member number of the scout you are removing it from?

Also, might be worth trying again as their were some hardware issues last night and this morning that have been corrected.