Event times shifting 1 hour

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

I’m struggling to pin down why our calendar events mysteriously shift times. I work with two linked units, so calendar entries span both. Both unit preferences are set to Eastern Time. I also live along a time zone boundary (like I can look out my window and see into the Central time zone), but all of my devices are locked to Eastern Time. However, I sometimes see this happen after creating events. Scoutbook gets it’s own idea of what “local time” is, regardless of what I have set. What happens is I create the event with EST time , then add a Reminder, and the emails go out using CST times but without a notation on the time zone. It’s creating a lot of confusion in our unit.

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2

@ChristopherWelp- one location to check is in scoutbook classic > unit page > edit unit then check the time zone setting. The second location is in scoutbook plus > click on person avitar to the right of the role drop down and click on settings and scroll down to see the TZ setting on the left

3

All 4 locations are set to Eastern Time and have been for a long time:

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4

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Here’s another view of the event from a mobile device that shows 3 different lines with end times. I can’t figure out why local time is different. My phone, unit, and profile settings are all set to Eastern time.

5

@ChristopherWelp yeah am thinking on this and a way to test/help you

6

@ChristopherWelp- mobile devices derive their time based on the location of the tower they connect to.

7

@ChristopherWelp have you tried an Incognito window? to see if cache is holding onto a timezone?

8

@ChristopherWelp - this is how i have my pc set up:

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9

@ChristopherWelp- this is howI have my phone set

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10

@ChristopherWelp yes something is not right - Devs are looking into it

11

Yeah, I do the same. When you live along the timezone line, it’s the only way to stay sane and wake up at the right time each day.

12

I took a look at one of our events and it displays this:

I suspect that the time noted as 6pm is from the sever side and the local time should in theory be reading my local machine system time

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13

I am having the same issue with my Troop, and think I might see what is causing it:

We have our troop set to Eastern Time in both Scoutbook and Scoutbook Plus. We are still on Daylight Savings time, so Eastern Time is currently UTC-4. However, Scoutbook thinks we have switched to Standard Time already, UTC-5. Scoutbook Plus is using the correct offset.

Scoutbook:

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Scoutbook Plus:

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The Discrepancy between the two could be causing the issue. If this is the issue then it will persist until the clock change on 02Nov.