Getting "Authorization Failed (13) error when trying to generate the YPT Status Report From Scoutbook

Scoutbook Using Scoutbook & Scoutbook Plus
1

I’m trying to run the YPT Status Report and getting an error. I’m seeing, “Authorization failed (13).” as the error message. The browser tab’s text is, “Business Rule Terminate Page”.

I’ve tried using both the latest version of both Chrome and Internet Explorer. I can also confirm that my.scouting.org credentials are correct and associated with my profile as I’m able to successfully generate the “Trained Leader Status” report. Pretty sure I’m authenticating properly on my.scouting.org.

Any thoughts?

2

I just tried and it worked for me.

If you are still having issues, try logging in and out again if that still is giving you issues then log out, clear your cache and log back in.

I am assuming you can log into my.scouting.org separately with the same credentials and click on Menu > your unit > Member Manager and get to the report. (if not you don’t have access privileges)

If you still have issues, send an email to scoutbook.support@scouting.org

3

Yup, looks like the problem is that I don’t have access privileges (can’t see the report in my.scouting.org)…thank you! As I’m one of the upcoming Cubmasters next year and the Committee Chairman, can you point me to whom I can ask to grant me the access privileges? Would this be our last year’s Cubmaster or is this something I request via sending an email to scoutbook.support@scouting.org?

Thank you in advance!
Jim

4

I am also having the same issue and was about to post the same question. I am using safari and can see the trained leader report, but have same error with YPT report. My position is Pack Trainer, so I don’t know if this is another rights issue like IA and UAC. I am logging in directly to my.scouting.org with no redirects. I do not have access or visibility into member manager, so is this an issue where rights as Pack trainer allow the trained leader report, but need Key 3 delegation for YPT?

5

If you are currently registered as an adult leader with the unit, the unit’s Key 3 or a Key 3 Delegate can grant you access by designating you as a Key 3 Delegate, Unit Training Chair, or YPT Champion. They would do this by using the Organization Security Manager at my.scouting.org.

Unit Key 3 are:

  1. Unit Leader (Cubmaster, Scoutmaster, crew Advisor, or ship Skipper)
  2. Committee Chair
  3. Chartered Org. Rep.
6

Got it, thank you Jennifer ~ I’ll reach out to last year’s Cubmaster and Committee Chair. Thanks!

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