Normally, if the youths don’t show up in the messaging screen, that means that they don’t have an activated Scoutbook account. There are two steps that need to be taken to activate a youth account:
- The parent needs to invite the youth the activate their account. After entering their email account, you need to click the “invite” button at the bottom of their youth profile (sounds like you already did this step).
- The youth needs to accept the invitation. This step is skipped frequently… The youth will get a system email from Scoutbook with an activation link. They need to click on this, which will allow them to complete setting up their account.
After those two steps are done, they should show up in the Messaging screen.
Sending reminders in the event dialog will normally generate email notifications for each person invited to the event (for youths the reminders also go to their parent). But… each user has the option to opt out of receiving event reminders. I have several parents in our Troop that have opted out of the notifications for various reasons.
Once your VP Comms has set up their account properly, she will be able to message any adult or youth in the unit, assuming the other youths have also set up their accounts.
The big restriction we’ve run into with youth accounts is modifying the unit calendars… Creating and editing calendar events is restricted to adults with one of these roles:
- Unit Admin
- Committee Secretary
- Outdoor Activities Chair
We work around this restriction by having a shared dummy account for our PLC set up as the committee secretary.