Can someone help with this information: How can a person loose their paid registration ? Can someone in the Key 3 add an end date and cant council reverse it , this is in my.scouting.org
That sounds more like a council question than a “volunteers on the web” question. Generally, if YPT/SYT training lapses, one’s active position might be “on hold” until SYT was retaken, since it’s a requirement for all registered scouters. I could see a hypothetical case where some issue arises after a background check (i.e. during active registration) that might induce a council to cancel an existing registration, but that’s strictly speculation.
One of the SUAC might be able to investigate with a Scouting America Member ID number to see if there’s anything obviously messed-up about the registration, but typically the council registrar is the point of contact for registration issues.
@ElizabethMathew - are you talking about your own registration. It has been mentioned on your previous thread posts to contact your council.
If you are referring to your membership, you need to contact your Council. You have council positions that expired 2/28/26 but your unit memberships ended 9/31/25. All memberships are supposed to end the same day. There is noting anyone on the forums can do to resolve this issue. It can only be resolved by your Council.
Registar didnt know how to fix it.
There is supposed to be a national registrar’s discussion group (or the like) where they can ask questions. At the same time, if they can’t sort it out themselves, they can file a MemberCare ticket with national to get assistance/instructions.
Your Registrar has resources to find out how to fix. We do not have access to those resources.



