Our troop has events entered in SB but when I go to IA no events are listed. I made a test event and received an access error popup. That event now shows up in SB and the ics subscription but still not in IA.
I am changing roles with this year’s recharter so maybe that is causing an issue on syncing/acess.
I also do not have an IA shortcut in the main SB landing page, either. I thought there used to be and other posted screenshots show one.
SB User ID: 2510046
BSA Member ID: 132330047
I have cleared browser cache and ‘shift’ refresh but doesn’t change anything.
Troop 9439 Chair
@EricMeyer2 - is CC your current role or the new role?
In the upper right of IA, make sure the proper role is selected.
CC is new role (effective Aug 2023, but not synced through council recharter process yet).
Was previously only parent and committee member (which are still active roles listed).
@EricMeyer2 - and make sure all calendars are selected from the calendar drop down.
@EricMeyer2 I can setup a screenshare to see it if you want
I have all calendars selected. Here is side-by-side. Nothing for IA but event show up in SB
@EricMeyer2 - you may want to take up the offer of a screen share from @DonovanMcNeil
This has been reported to the developers.
@EricMeyer2 I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
OK the issue here is that the Unit is in the recharter grace period - IA does not currently fully see that - there is a story being worked on for it
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.
This issue has been fixed.