Importing achievements from TroopTrack to Scoutbook

I’m attempting to import our achievements from trooptrack to scoutbook and I’m running into an issue. I’m following the directions posted here:

I’m able to export the pipe delimited file from Troop track without any issues but when I attempt to import it into scoutbook, it says it’s processing and then after 20-30 minutes, it says it failed. I can’t figure out how to view any logs or view debugging messages so I can see what it’s failing on. Any guidance or suggestions would be greatly appreciated!

TIA
Gautam
Pack 1373

@GautamSood I will send you a direct message to see if we can isolate it - watch your Avatar in top right corner for message