I have an issue when running the Scouts BSA History or Advancement reports. Not all the completion dates are showing for some scouts in my unit. If I run the Individual Advancement report from Scoutbook, they show correctly. See the images.
ref: PD-20241016125215-421818-861518 for Scouts BSA History Report
@JosephDitch what is the BSA # of scout?
135407762 for the one the pictures show. Not the only scout with this issue, so hopefully this will help correct the underlying issue for more.
Well the IAR is outdated and never really updated - but will look
The IAR is correct, the newer Scoutbook+ reports are the ones not showing the data
yeah looking at database the History reflects what is in SB - do you have a moment for a screenshare?
yes, i do. please send me the link
I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
@JosephDitch those were requirements marked Complete AND Approved right?
@JosephDitch take a look at these again please
Just re-ran the reports, and still see the same behavior
Try a Shift + Refresh and try again
Still no improvement after the hard reload
same scout?
@JosephDitch
Yes, same scout. Hang on, as I am doing some additional testing / scenarios. I am seeing something a bit different in a different browser.
Ok, so to make matters worse:
If I go to advancements.scouting.org, reports, and run the Scouts BSA History Report, select the scout, the report looks accurate, (at least more data included than attempts yesterday).
If I run the Scouts BSA History report from Scoutbook, select the same scout, click Run, I get the same bad results as yesterday.
@JosephDitch hand in any REF numbers you see
Here we go with ref #: ref: PD-20241018080034-165458-452511 (report initiated from Scoutbook, bad data)
ref # ref: PD-20241018080153-948214-381913 (report initated from scoutbook+, correct data)
It would seem that doing the report from Scoutbook + would be a work around, other than I want to run the report for ALL my scouts, and the Scoutbook+ will only allow a single scout to be selected at a time.
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