Incorrect advancement

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

One of our Scouts is showing very incorrect data on his Advancement page in Scoutbook. In particular, here are the summary percentages, Scout 100%, Tenderfoot 88%, Second Class 11%, First Class 0%, Life 50%, Star 25%, Eagle 100%.

He is actually working to complete Tenderfoot now. When I look at the individual requirements for each rank, nothing is recorded, so it doesn’t make sense why any of the percentages would be showing up, let alone recording 100% for Eagle.

Additionally he has at least one Merit Badge recorded that he says he has not completed.

When I try to look at the details on the Merit Badge that he says he has not completed, I get kicked back to my Dashboard. I am the Scoutbook admin for the Troop and I have full access to all of the scouts, so I don’t understand why I can’t look at his badge details.
What is going to be our best bet for getting this all cleared up for him?

Thanks

2

Check his membership. Under current membership, does the troop have a green shield? Is their also a pack listed under current? If so, add an end date to the pack.

3

Thanks Jacob. This looks to have fixed the issues with his Advancement tracker. I need to chase down the merit badge issue with him in more detail.

4

@TwayneHarlow - are you still getting kicked back to the dashboard when you try to access that merit badge ? You could check the connections on the scout record for a MBC connection ? You could try removing that and then going back to that merit badge.

5

@Stephen_Hornak nope, once I cleared the link to his Webelos den i was able to look at his merit badge. Based on the date it shows he earned it I’m pretty sure it was a summer camp badge, so I need to chat with him about it. Thanks!