One of our Scouts is showing very incorrect data on his Advancement page in Scoutbook. In particular, here are the summary percentages, Scout 100%, Tenderfoot 88%, Second Class 11%, First Class 0%, Life 50%, Star 25%, Eagle 100%.
He is actually working to complete Tenderfoot now. When I look at the individual requirements for each rank, nothing is recorded, so it doesn’t make sense why any of the percentages would be showing up, let alone recording 100% for Eagle.
Additionally he has at least one Merit Badge recorded that he says he has not completed.
When I try to look at the details on the Merit Badge that he says he has not completed, I get kicked back to my Dashboard. I am the Scoutbook admin for the Troop and I have full access to all of the scouts, so I don’t understand why I can’t look at his badge details.
What is going to be our best bet for getting this all cleared up for him?