I am the training coordinator for my troop. My personal YPT training record is not showing with an updated completion date in the YPT Aging Report. My BSA ID is 116692479.
I’ve seen newer YPT completion dates show up in the YPT Aging Report, so it doesn’t seem to be a “patiently wait for the SQL synchronization script to run on a batch job” sort of situation.
Thanks,
Wait 24-48 hours for the updated training to show up in the aging report.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
FYI, I reported this back on June 16th and was told to wait to let it sync. It still has not sync’d two weeks later.
I am the training coordinator for my troop. My personal YPT training record is not showing with an updated completion date in the YPT Aging Report. My BSA ID is 116692479.
I’ve seen newer YPT completion dates show up in the YPT Aging Report, so it doesn’t seem to be a “patiently wait for the SQL synchronization script to run on a batch job” sort of situation.
Thanks,
Jay
Original Post:
@JayBeavers Based on what I can see, you took all 4 YPT modules on 04/03/2023.
On 06/15/2023, I only see completion of SCO_3008 Overview and Policies.
When you log in at my.scouting, click on “My Training”, and then click on “Completions”, do you see the other 3 modules listed there? You need to re-take all 4 modules in order to get a new YPT completion date.
@JenniferOlinger he did YPT 4/3/23
Restarting it is not supposed to void a finish date - I wonder if it confused the report
That’s my point I think. I retook all the modules and the test and I got an updated completion certificate at:
https://training.scouting.org/learning-plans/1179
But something seemed to break in the database sync.
The system doesn’t think you took the following on 06/15/2023:
However the date on the screen that you posted should not have updated.
@TimothyRogers Any ideas?
I am out for surgery - open ticket with my.scouting as this would not be an LMS issue.
| Jennifer Olinger JenniferOlinger Scoutbook User Advisory Council
June 29 |
- | - |
The system doesn’t think you took the following on 06/15/2023:
However the date on the screen that you posted should not have updated.
@TimothyRogers Any thoughts?
@JayBeavers I contacted the team at my.scouting, and they only see SCO_3008 Overview and Policies completed on 06/15/2023.
In order to get the YPT date to change at my.scouting, you would need to re-take the other 3 modules.
Right. The point of my post is that the two systems got out if sync. I did retake the modules and the test.
If i take them again, it might overwrite the database records so your systems people will not be able to investigate the bug and see about fixing the flaw so it doesn’t happen again to someone else. I’m happy to wait and give the opportunity for a bug to be filed, investigated, and hopefully fixed.
Telling me you can see the incomplete database records, that’s great. That means you have somewhere to start a bug report and investigation from.
Thank you.
We are telling you what we were told by BSA IT. We relayed what they see in the DB. If you believe they should investigate further you will need to contact your council professional staff and have them open a ticket. There is nothing more we as volunteers can do.
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.
© 2019 Boy Scouts of America - All Rights Reserved
