Initiated Application Visible in Mobile App, not on MYST Website

My Scouting Tools
1

Hello! I recently set up our online application option and it looks like someone has initiated an application, at least on the mobile app. I can see they’ve gone through the first three steps but haven’t paid. This individual does NOT show up on the my.scouting website when I log in, however (there’s also no option to filter by “initiated” applications on the website). Any chance of checking to see if this type of application should be viewable on the website and not just mobile?

Thanks for the support!

2

I’m surprised it’s viewable from the app. I’ve only ever seen them from the website after they paid.

3

@jacobfetzer do you know how the applicant can access an initiated application after they closed the window? Do they get a confirmation/reminder email with a link?