Issues Changing Welcome Email

*1) Hardware: Both Desktop and Mobile
*2) Operating system: Multiple, Ubuntu, Android, MacOS
*3) Browser: Chrome
4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome)
*5) Member ID & Council of person affected: 13649205 Michigan Crossroads Council

I am in the key three and trying to modify the welcome email in our Packs my.scouting.org Organization Manager. When I try to disable or edit it, I get an error that simply says “Unauthorized” without further explanation. Unfortunately there is some inaccurate information in our welcome email which is causing confusion when we accept new applications. Can someone please assist?

Please ask your local council for assistance. They might need to submit a help ticket to National on your behalf.