Hello,
I am a key 3 for my organization and have activated online applications. I went into settings and set up the Welcome emails by slightly modifying the sample text. I waited a couple of days to allow things to refresh. I applied online for my daughter and approved the application in my.scouting. I received an email as soon as the application was submitted with the subject “Registration Submission Confirmation”. As soon as I approved the application, I received another email with the subject “Congratulations! You’re Officially in Cub Scouts”. Her application ID is 200927056.
I never received the welcome emails indicating our Pack fee, etc. I checked and made sure that the welcome emails were still enabled in the organization settings.
What would keep these emails from going out? I want to eliminate confusion for new parents when we ask for the Pack fees after they have paid their national and council fees.
Thanks,
John