Leader with 2 Accounts

Scoutbook Using Scoutbook & Scoutbook Plus
1

I have a leader that has 2 accounts in Scoutbook. I need to have them merged if possible.
Both accounts: 14135484 & 137334379

YPT was completed under the 137334379 but he’s registered as a leader under 14135484.

Let me know if you need any other information.

Thank You

2

@ChristopherWhite11 let me take a look

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@ChristopherWhite11 this is fixed - I only same one SB Account - I recommend that They contact your local council and ask them to use the Registrar Tools to look up the children. When they look up the children, they want to check children’s “User Relationship” and make sure that children are connected to parent with Only the correct BSA member ID number 14135484

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@DonovanMcNeil Thank you for looking at this on a Sunday!!! Now we can get rechartered!!!

5

Good evening!

I have a leader with 2 BSA ID profiles on my.scouting, are you able to merge them? (or whatever magic you do) - please note that I realize the unit charter ended 12/31/23, it should update soon as our charter was approved.

Current & Correct BSA ID: 140280608
BSA ID with another my.scouting account: 14841428

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@JamieHaller I am checking.

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@JamieHaller This should be fixed. He needs to log in with his my.Scouting username – not his e-mail address.

1 Like
8

One more please.

Leader’s Current BSA: 134351464

Can you merge the following ones into ^?
126266744
134065781
110010628

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@JamieHaller I am checking.

1 Like
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@JamieHaller This should be fixed.

This user might need to log all of the way out in order to see changes.

1 Like
11

I previously had two accounts that were merged into one. When our recharter was completed all of my positions were ended in Scoutbook. I was told by our district that that happened because my BSA # in scoutbook and on our registration are different. My current BSA # in scoutbook is #133764890. I need my primary BSA number in scoutbook to be changed to #135839271. Thank you for your help!

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@HollyHansen that is fixed - this is why it happened - I recommend that They contact your local council and ask them to use the Registrar Tools to look up the children. When they look up the children, they want to check children’s “User Relationship” and make sure that children are connected to parent with Only the correct BSA member ID number ***9271

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Thank you for the speedy response! And will it take a little while for my account to sync and have my positions added back in?

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@HollyHansen yes then might take some Admin clean up too

1 Like
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