Login to scoutbook

I can not log into ScoutBook. I can long into my.scouting.org but i can not log in to mark things off my for my Den. It tells me my username and passwod do not exist. I am a registered Member ID13479434

Are you using the same username/password for Scoutbook (https://scoutbook.scouting.org) that you use for my.scouting?

yes, i am. I have had this problem for a very long time

it says there is not account llinked to the email address im using. I login with my user name

@SarahReed3 I am checking.

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@SarahReed3 Please log all the way out, then log back in again.

it is possible i used a different email but if im using my user name and password why would it not still log me in?

@SarahReed3 That should be fixed now.

Please log all the way out, and then try logging back in again.

ook i logged out and back into my.scouting.org

@SarahReed3 Yes, trying logging back in to Scoutbook again using the same username and password (not your e-mail address):

https://scoutbook.scouting.org/

this is what is tells me---------> We were not able to find a Scoutbook profile linked to this gmail account. If you already have a my.Scouting account, please login here.

I am using my username not email

I have to come back to this i need to get ready for church. we are doing service hours this evening. I aplogize.

@SarahReed3 Not saying this is what you are experiencing, but it might be. The Chrome browser will do a pop-up asking if you want to use your Google account to login. If you mistakenly clicked that you did, it will cause a problem like you are describing. scouting.org are almost the only sites I have had this happen. Logout, close the browser, restart the computer, not sure what will make it stop. Just be sure to not let it try to login that way.

1 Like

That is exactly what i was doing

So, you’re good now?

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