MB Counselor search problem

When using the merit badge counselor search function, the zip codes do not match the city. For example, I live in Three Fires Council in Illinois. When I search zip codes in the council, the city always shows St Charles which is where Three Fires Council HQ is located. I would have to memorize every zip code in the council to figure out how far away a counselor is from our troop. They also don’t show up sorted by distance from requested zip codes.

I also noticed similar issues with other close by councils. A zip for Schaumburg came up as Chicago which is 45 minutes away. And I tried to search a zip code in Michigan using the search within US parameter and it gave me a generic list of counselors starting with Maryland.

This is a known issue where the system is returning the location for the council offices rather than the counselor. The SUAC has reported it, but Scouting America IT doesn’t provide timelines for bug fixes. Watch the change logs for reports of fixes.

When running the merit badge list, are the names supposed to be in alphabetical order? When I run the report, it seems to start out with the names alphabetized by first name but then as I scroll down the listing that breaks down and the names are in random order. That makes it almost impossible to locate a particular person in the list (it took me 15 minutes to find myself).
Is there supposed to be a way we can search by name at some point in the future?

Chuck Olson

@CharlesOlson

This is a known issue. Watch Scoutbook - Scoutbook Plus Change Log - Scouting Forums for an announcement of a fix.