Member Account management

Scoutbook Using Scoutbook & Scoutbook Plus
1

I am managing a few member issues within our troop and pack. Can you please assist?

  • T.W. 2 BSA ID’s 133260100 should have his history but I can only find 136190917. He is a Den Leader in Pack and Troop Admin. Is there something to resolve on backend or should we update all info on 136190917?

  • R.S. - 131219378 - was on our charter but is not resolved in Scoutbook so advancements cannot be logged

  • G.Z. - 131955029 - Dropped from Scoutbook unintentionally but was on recharter with council

Thanks!

2

Charles,

I will look into this. I modified your original post as we do not need names, only BSA Member IDs.

3

TW’s accounts are merged. HIs registered MID is 136190917. I have merged his accounts.
RS is fixed.
GZ was last registered with your troop on 2/28/21. You will need to contact your Council to resolve.

4

Thank you! Charile and Ed! Only issue I still see if my email address has an extra “r” at the end. i.e. it ends in “.comr”, instead of “.com”

Thanks!

T.W.

5

@TimothyWeisbrod

You can fix your email address by logging in to Scoutbook with your my.scouting.org ID and password. Go to My Dashboard → Administration → My Account → E-Mail

6

Thanks - got it!

In looking at my positions, it has me as a den leader again, which is great. I also need to be the pack admin for our pack, but it looks like this ended as for 4/21/21.

Can you help me correct that as well?

7

Your pack Key 3 can assist you with making you a pack admin.

8

Does it help that Charlie Rittenberry (who is a pack admin) requested it above, or does it have to go through one of our key 3?

9

have the Key 3 try to add them.

10

Any Pack Admin can add you as an admin.

1 Like
11

Thanks All! I’ll handle the last updated when I get back from camp.

12

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